Avatour is available from the App Store for Apple iOS devices.
Device Support and Prerequisites
The Avatour iOS app requires iOS 11.0 or later. It is supported on iPhone X (2018) and above, and on 2018 and later iPads as well. It may work on earlier devices, but we don't test and cannot provide support for use on those devices.
Step 1: Set camera to iOS mode, and connect
If you're using an Insta360 camera, you must make sure to set its USB mode to iOS. Here are instructions for the One X (look under "Sync Cable Connection") and the One R. Use the sync cable to connect the iPhone/ iPad to the camera.
Caution: One X2 or One R cameras not sold as part of an "Apple Bundle" will not have iOS compatibility and cannot be used for real-time 360° capture with Avatour's iOS app.
Step 2: Install and run Avatour app from the App Store
Once installed, login with your host account credentials.
Step 3: Create a session
You can create a session using the web dashboard or from the within the app.
Step 4: Check connectivity and uplink bandwidth before starting a session.
Use Speedtest by Ookla to check the uplink bandwidth over the network you're planning to use. Recommended uplink bandwidth is in the range of 6-10 Mbps with a minimum of 2 Mbps.
Known Issues and Incompatibilities
The iOS version of the AVATOUR app is lacking in certain functionality as of June 2021.
- No video preview is shown during live session
- Connection diagnostic tool is not available
iOS app does not run in background mode. Moving the app to the background to (for example) pair a Bluetooth headset, or take an incoming call can cause the app to crash.